BST (British Summer Time)

[double6jg]

We have a number of instances of hosted 3CX for customers.

They are all telling us that their deskphone clocks have gone forward one hour this morning. BST doesn't kick in until 01:00 on 31st ???

 

[OlegR_3CX]

Hi there.
There was an issue with the Yealnik device, see the post here

 

[double6jg]

THanks Oleg

 

[OlegR_3CX]

You are welcome, so if you are one of the Yealink users who got affected, feel free to reach out to the vendor too.
Have a nice day

 

[double6jg]

Just posting back to report that we hadn't noticed any issue on Monday as our own phones - Yealink T54W - on a hosted 3CX were and are OK! A customer alerted us this morning.

The difference is that we have upgraded to V20 but have yet to undertake the upgrade for any of our customers. Has the issue been fixed with V20? Phones are showing Last Sunday in March correctly.

 

[OlegR_3CX]

Have you been using default settings, with default firmware and auto-provisioning set and you have not changed any settings on the phone directly?

 

[double6jg]

No changes whatsoever.
Auto provisioned - 2 x Yealink T54W from ages ago. Firmware kept up to date.

 

[OlegR_3CX]

Hi guys, just in case you have not seen another post, we did receive an update from the Yealink team and were informed that the issue will be corrected in their next firmware update.