[bug] User Input, allow 0 digits

[benrg]

Hello,

3CX CFD User Input component prevents from setting 0 Min. Digits :



This value has to be 1 at least.

However, being able to set it to 0, as in the above screenshot, would be really useful.
It would allow the caller to answer such a prompt :
To confirm, press star, or enter a your number, and press star

Workaround is to edit the callflow app code once uploaded, setting UserInput.MinDigits to 0.
But it does not make sense in terms of maintenance, at all...

3CX devteam / @edossantos, could you then allow 0 value for Min. Digits in the upcoming CFD update ?

Thank you very much !

 

[edossantos]

I don't see the point of asking for user input and expect 0 digits to be honest. You can configure the star (*) as a valid digit.

 

[benrg]

Thank you for your reply @edossantos.

Imagine a User Input component with such a configured prompt :
If you want to be called-back to your current number, press star, else, please enter a new number, and press star

With star as the stop digit, but without Min. Digits set to 0, we can't make such a thing.

 

[edossantos]

I understand that this would be a valid use case. Unfortunately that's not possible at the moment. You will need to enable the star digit as a valid digit, and check if the user just entered that.

 

[benrg]

Understood @edossantos, thank you for your reply.
Let's then consider this as an enhancement request
Thank you again !

 

[OlegR_3CX]

It seems that the question has been answered and I will update and close this thread.

 

[benrg]

Solved, not so sure, as the enhancement request is still valid
Let's then at least keep this topic open please @OlegR_3CX.
Thank you very much !

 

[OlegR_3CX]

Sure, I will revert it to what it was.
Have a nice day

 

[benrg]

Many thanks for your understanding and support @OlegR_3CX, have a nice day too !

 

[benrg]

Case 2089284 just created !