Bulk editing of extensions

[Marc Mohring]

We have upgraded our own system to v20 to get used to the new admin console.
We are now looking at moving our customers' systems.

Couple of questions have come up.

One thing we use quite regularly is edit a number of extensions at the same time.
In v18 we can select a number of extensions at the same time and edit some of the settings for the selected extension in one go.

I can't see this in v20.

And, we also do the same for setting multiple extensions' status and log in and out of queues.

For one particular client we use the bulk setting of an extension's status several times a year when 110 locations close for school holidays.
We also set a special voicemail message every time using the bulk editing.

Is there a way to do this in v20?
Or, is it coming in the next couple of updates?

Thanks,
Marc

 

[SteveITS]

It isn’t in v20, hopefully will come back. They’re working on scheduled reports and a few other things for update1/2.

 

[Thomas Six]

Is there another way to change the forwarding rules for all users at once and/or disable voicemail at once? Because mostly our customers doesn't use there own voicemail so we disable the voicemail and change forwarding rules for all users. With V20, we need to change this one by one. When you have a setup of 500 users, it's a lot of work.

 

[Thomas Six]

When will bulk editing users be available again? Because most of the time we disable the voicemail for the users, that can me done with the import csv. But in the call forwarding rules, the calls are default send to voicemail when no answer or away/DND. This means that in V20, we need to change the call forwarding for alle the users. A lot of work when you have projects with 200 users.