Calender to status sync - Can it be changed?

[jbardon]

Does anyone know if it is possible to change the 3CX extension Status from the default shown on screen?

I need to alter the Working Elsewhere option to be in Available rather than Do Not Disturb.

My User is using this feature in Outlook to show they are working from home but would like to received calls on their soft phone.

 

[Evolute IT]

Unfortunately those are hardcoded and cannot be changed.

 

[jbardon]

Is there any plans to change this so it can be configured by the partner or can we make a request for this change?

some coustomers are using the Outlook work away option as a way to monitor staff working from home. it doesnt make sence to have the phone in DND all the time.



Thanks

Jon

 

[accentlogic]

I submitted an idea to allow admins to change the status mapping. Working Elsewhere is clearly working, not away, and my thought was to use Available2 as the option it's mapped to. This gives users more control over Push, etc. For example, they can set Push to off when Available, but On when Available2/Working Elsewhere. I already set the Availalbe2 status name to Working Remotely in 3CX.

https://www.3cx.com/community/threa...k-working-elsewhere-to-3cx-available-2.81013/

 

[0xDECAFBAD]

I think all of us would like this feature, and it seems like it should have been a no-brainer day-1 Microsoft 365 integration feature. Also, Teams available/away status doesn't seem to sync at the moment, only Outlook Calendar status? This 3CX <-> M365 status sync feature is basically useless with how it works today.