Call an extension directly

[Federico Moschini]

Dear Support Team,

Is there an option that if a caller knows the extension to digit can call directly that extension?

I didn't find this option on Digital Receptionist for example.

I wait for your suggestion.

I am using V15 SP4 Linux edition PRO.

Thanks to all.
Federico

 

[GiannosC_3CX]

Dear Federico,

This option is by default enable, if the caller knows the extension number, he can dial the extension number and the system transferred directly the call to specific extension.