call center

[yair_pc]

i install new elastix ver Elastix-2.3.0-i386-bin-02Apr2012


and i add call center module


i configure the user and password for manager


how can i add the agents to call center ?

there is no option in call center gui

 

[yair_pc]

I FIND

FILTER


OK

HOW CAN I CALL OUT FROM MY IP PHOEN WHEN I LOGIN TO AGENT AND I LISEN TO MUSIC


IF I close the phoen i logoff the agent
???

 

[soborno]

Re: Re:call center

Hi,

I recommend you to read the docs about call center out there, you can see some here:
http://www.elastix.org/index.php/es/inf ... ibros.html

There are part´s that are different in the current version (for instance the agent web console), but the main idea is shown in the manuals.
(And yes, if you hang up, the agent disconnect; the proper method is the user to logout from the web console)

Regards,
Claudio

 

[yardymichael]

The principle objective of any organization is always to provide quality services with regard to their clients in conjunction with free assistance service due to this the organizations establishIT support call center The usual reason for IT support call center is always to assist the service holders of parent company. It is rather required for the expansion of business the organizations think it over more critical if your IT Support call center not focusing the normal requirements from the customers. Therefore it must assist 100 % free in most convenient way.