Call cost report - minimum minute?

[Sean Williams]

Hi all,

When setting up call cost reporting in 3CX, is there a way for 3CX to set any given call to a minimum of 1 minute.

i.e., if a call is made and it only takes 25 seconds, the call cost should be based on 1 minute.

The reason for this is because our SIP provider bills on a minimum of 1 minute per call.

 

[YiannisH_3CX]

Hello @Sean Williams

Please navigate to Settings / Parameters and search for BILLINGROUNDUP. The value should be set to 1 for minutes.
This works for version V15 and higher. Also as this is a custom parameter option you should use it only if completely necessary.