Hi,
I created three users in a ring group with a prioritized hunt setup, and I routed the SIP trunk to this ring group. The goal is to have incoming calls to the DID directed to the ring group and then forwarded to the mobile phones of each user.
I have also enabled the "Ring my mobile" option, but it's not consistently working. Sometimes, it indicates that the user is busy. I set up a similar configuration in V18, and it worked without issues. Am I missing something in the V20 setup?
I created three users in a ring group with a prioritized hunt setup, and I routed the SIP trunk to this ring group. The goal is to have incoming calls to the DID directed to the ring group and then forwarded to the mobile phones of each user.
I have also enabled the "Ring my mobile" option, but it's not consistently working. Sometimes, it indicates that the user is busy. I set up a similar configuration in V18, and it worked without issues. Am I missing something in the V20 setup?
