Call Journaling miss call transferts after upgrade to v18 u4

[kata32]

After upgrade to version 18 update 4 call journaling is missing to log call transferts, only last transfert was treated.

 

[Evolute IT]

That is to be expected as far as I know. The fact that it logged each leg of the call was problematic for all those using ticketing softwares.

 

[GiovanniITA]

That is to be expected as far as I know. The fact that it logged each leg of the call was problematic for all those using ticketing softwares.

ok, but now that it no longer shows it, how can we take back the data that we are missing?
Is it possible to extract the call id to handle incomplete data?

 

[kata32]

That is to be expected as far as I know. The fact that it logged each leg of the call was problematic for all those using ticketing softwares.

Many 3cx customers have built proprietary systems based on call journaling, it seems strange that its functioning is changed and in such a radical way without even mentioning it on the changelog, for me it's a bug.