Call Log exports

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VGraham

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Hello, I work for a company that has multiple locations that have been using v12 but is in the process of upgrading to v15, we have been exporting copies of the call logs by scanning the callhistory directory and copying them to a centralized server where they are analyzed.

with v15 there does not seem to be any way of exporting the logs other than an email, I have read that direct DB access is discouraged, is there some way to export the call logs to files or access the call logs in v15.
 
Perhaps the first question is "why are you needing the logs"? What are you trying to accomplish?
 
Hello @VGraham

Check the following guide that describes how you can set the PBX to output CDR(Call Data Records)
https://www.3cx.com/docs/cdr-call-data-records/
You have the option to output CDRs in file(s) or using sockets. Either way, with a bit of scripting/coding you can receive the data and store as needed.

Let me know if you need any clarification.
 
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