Caller ID on Yealink when Picking up Parked Calls

[jtesta46]

Last week I migrated from on-premises v18 to hosted v20. Now our Yealink T54W phones show "SP0" for the caller ID instead of the actual caller information when picking a call up from shared parking. I've seen other threads talking about making sure the extension has "Supports Re-Invites" and "Support replaces" and that fixed the problem for those users. I don't see the option in V20.

I remember seeing another V20 thread saying those options weren't supported any longer. If that is the case, I took a v18 backup before migrating. Is there a way to just wipe out my hosted v20 and start over with v18?

 

[ITI Smart Solutions]

On the same boat with this one. Migrated yesterday from Hosted v18 to Hosted v20. Customer only sees SP1 when picking up a Parked Call.

 

[Joltel]

Just updated to V20 same issue. We used CID to help identify customers in a database. Look forward to a solution.

 

[TheodorosG_3CX]

This has been fixed in the latest Update3 Beta version.