Caller ID

[tikom]

hi there,
i need your help with caller id issue
i have 2 sip trunks on one PBX
Sip trunk A
Sip trunk B

SIP Trunk B is being used for call forwarding. When someone calls SIP Trunk B, the call is forwarded to a mobile number, and this is working as expected. However, we're encountering an issue with the caller ID. the problem is the caller id showing the name for the sip trunk A

all i want to do is when someone calls Sip Trunk B it show the caller number to show
Our SIP trunk provider is IXICA

 

[TheodorosG_3CX]

Since there are 2 different Sip Trunks it seems that the outbound call is matching the outbound rule for the A sip trunk.
You need to check your outbound rules first or change the priority.