Caller name bug when using generic sip provider template

[GP3]

If you are using the generic sip trunk option, there is a bug in it that overwrites the CNAME parameter causing only the phone number to display...

If you export the file you will see the following:

<field name="ParameterIn" custom="" parameter="FromUserPart">$CallerName</field>
<field name="ParameterIn" custom="" parameter="FromUserPart">$CallerNum</field>

The developer copied and pasted but forgot to change the parameter name so the CNAME gets overwritten.

Export, change it to the below, then go to advanced, templates and import under the provider option.\

<field name="ParameterIn" custom="" parameter="FromDisplayName">$CallerName</field>
<field name="ParameterIn" custom="" parameter="FromUserPart">$CallerNum</field>

 

[MM1969]

If you are using the generic sip trunk option, there is a bug in it that overwrites the CNAME parameter causing only the phone number to display...

If you export the file you will see the following:

<field name="ParameterIn" custom="" parameter="FromUserPart">$CallerName</field>
<field name="ParameterIn" custom="" parameter="FromUserPart">$CallerNum</field>

The developer copied and pasted but forgot to change the parameter name so the CNAME gets overwritten.

Export, change it to the below, then go to advanced, templates and import under the provider option.\

<field name="ParameterIn" custom="" parameter="FromDisplayName">$CallerName</field>
<field name="ParameterIn" custom="" parameter="FromUserPart">$CallerNum</field>

i have this same issue, how do i fix it? i exported the template to notepad corrected it but it fails on importing the file back.