JohnS_3CX

Staff member 3CX Support

Support Team

Joined: Jan 4, 2019

Last seen: Aug 7, 2026

Latest activity Postings About

- JohnS_3CX reacted to paulodagraca's post in the thread Experience with Android Cell phones attached in wifi only to use 3CX app? with Like.
  
  Hello Hugo_Sycom, (own opinion) WIFI is not made for roaming, once the connection has been made between the device and accesspoint the...
  
  Jul 31, 2026
- JohnS_3CX replied to the thread Experience with Android Cell phones attached in wifi only to use 3CX app?.
  
  Also keep in mind that on a factory floor with a lot of industrial electrical equipment, comes EMF interference. Quite probably a lot...
  
  Jul 31, 2026
- JohnS_3CX replied to the thread Improve Auto Firmware Upgrades for Router Phone Deployments.
  
  That is correct, you need to provision it first as a normal phone, via an SBC (like maybe another router that already works fine). You...
  
  Jul 23, 2026
- JohnS_3CX reacted to Pierre_3CX's post in the thread IP Phone Firmware Updates with Like.
  
  Continue reading the Original Blog Post.
  
  Jul 23, 2026
- JohnS_3CX replied to the thread Improve Auto Firmware Upgrades for Router Phone Deployments.
  
  No worries, let us know how it goes. If you have too many to upgrade one by one, you could get the required file from Yealink and send...
  
  Jul 23, 2026
- JohnS_3CX reacted to ebrowne_sts's post in the thread Improve Auto Firmware Upgrades for Router Phone Deployments with Like.
  
  I was not aware the manufacturers did that firmware wise. Thanks for the info.
  
  Jul 23, 2026
- JohnS_3CX replied to the thread Improve Auto Firmware Upgrades for Router Phone Deployments.
  
  Might have been a fluke that one. The option will only prevent WAN SIP registration for security, but not config and firmware download...
  
  Jul 21, 2026
- JohnS_3CX replied to the thread Improve Auto Firmware Upgrades for Router Phone Deployments.
  
  I mean that it was never tested or certified this way. The certified way is over ethernet, using the MAC on the sticker (not the WiFi...
  
  Jul 21, 2026
- JohnS_3CX reacted to Claas Felix Beyersdorf's post in the thread Recurring SIP Registration Loss on Snom M900 Multicell System with Like.
  
  You haven't told us how many extensions are on the DECT system. Router phones are very limited about the amount of extension that can...
  
  Jul 20, 2026
- JohnS_3CX replied to the thread Recurring SIP Registration Loss on Snom M900 Multicell System.
  
  Oh and an extra note: Also ask snom about this setting here, because depending on your network one of those types may not work reliably...
  
  Jul 20, 2026
- JohnS_3CX replied to the thread Recurring SIP Registration Loss on Snom M900 Multicell System.
  
  Ok so you are running in multicell mode, which has some special requirements. If the network requirements are not met, it's...
  
  Jul 20, 2026
- JohnS_3CX replied to the thread Improve Auto Firmware Upgrades for Router Phone Deployments.
  
  Hi, This already applies to router phones too, but keep in mind we don't support WiFi + router mode on Yealinks. (The only exceptions...
  
  Jul 17, 2026
- JohnS_3CX replied to the thread 3CX SP800 keypad not working.
  
  Hi Alle, When using the apps, we do not support sending keypad DTMF while remote controlling IP phones. And as far as I'm aware, even...
  
  Jul 15, 2026
- JohnS_3CX replied to the thread Snom phones lose registration.
  
  Please check as my colleague said above, but also tell us does the PBX perhaps have two ethernet controllers? 3CX requires a specific...
  
  Jul 14, 2026
- JohnS_3CX reacted to NikosT_3CX's post in the thread Snom phones lose registration with Like.
  
  @Alle CTEC have you ensured that the phones are on the correct firmware ? Check here : https://www.3cx.com/docs/phone-firmwares/ Also...
  
  Jul 14, 2026
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