Can´t extended license

[Vettel]

Hi,
I have extended the licence of a 3CX in the partner portal. When updating the licence in the self-hosted 3CX, I get the following error:


At the end of the error it shows ‘invalid activation email’.
I have noticed that the e-mail address in the partner portal contains an ß. Unfortunately, I cannot change this. Can the 3CX team take over and change the ß to ss?
Thank you!

 

[KyriacosS_3CX]

Hello,

Please make the request via https://www.3cx.com/contact/ if you have not already done so.

Best,
KS.