Solved Can SIP to Teams Calls Pass Name Data?

[jaywagener]

I'm not sure if this is just a limitation so far or something I'm missing, but a SIP user to a Teams user call only seems to show the extension number only, no name data. If we add a speed dial in Teams with the 4 digit extension as the contact number, it obviously displays the speed dial info on inbound calls. This is a good workaround, just a lot more work per user to add all users who are not sync'd with Teams as speed dials.

Is there a setting or field somewhere in AAD that needs to be updated with the extension number for these non Teams sync'd users, to get the caller's name info to display on inbound calls to Teams? I know there was talk on using the Fax number field for sync'ing the extension number to 3CX, but not sure if it works in reverse.

 

[jaywagener]

Ok, after a little more playing around the problem seems to be a non problem. While the call is ringing in Teams, the name and extension show. Once answered, the name disappears and we're left with just the extension, which is fine. With the speed dial setup with the 4 digit dial, the name (of the speed dial) remains on the screen.