Can we disable/Limit Agent Status

[mkamal]

Dear 3CX Community,

Is it possible to limit the status for the agents, As our client is requesting to see and use only Meeting, Break and Available.

If there is any settings can anyone shared with us how to do it?

regards
Mahmoud

 

[OlegR_3CX]

Hi Mahmoud.
So the main profiles are there and their names cant be changed, however, you also have 2 custom statuses and those can be named as you wish.

 

[mkamal]

Hi Mahmoud.
So the main profiles are there and their names cant be changed, however, you also have 2 custom statuses and those can be named as you wish.

Hello Olegr

Thanks for your quick response. So you mean we cant remove or limit the agent status in the system?

However how can we edit the the lunch and business trip status in one time for all agents?

regards

 

[OlegR_3CX]

Exactly, the profile statuses are there, but the custom profile names can be modified