Can we now have AI check & book appointments?

[TownTech]

I have the latest version, Version 20.0 Update 10 (Build 1621 Alpha - AI 1.6.57)
Can the system have my customers call in and book an appointment and have it verify an open slot in my Google Calendar?
I posted something similar but it said it is coming. Not sure if this version is able to.
Anyone have any ideas?

 

[Evolute IT]

Not yet. Soon. Wait for MCP Client inside 3CX. For now it's just an MCP to talk to the 3CX from other AI tools.

 

[KyriacosS_3CX]

Hi,

You can investigate Programable Extensions. A bit more effort maybe, but it can get you the result you want today.
https://www.3cx.com/blog/docs/programmable-extensions-ai-providers/
https://www.3cx.com/docs/agentic-call-control-ai-providers/