Solved Cannot provision Yealink T46S

[Guillaume.P]

Hi,

I can not provision T46S. I have an error when it reboot, "update skipped".

Firmware seems OK : 66.86.0.5

I can't unblacklist it, as I am on 3CX SMB : https://1748.3cx.cloud

Can you help me ?

 

[NicholasP_3CX]

To connect this device on to the SMB platform, you will need to have a 3CX SBC configured on site, or a router phone. The T46S does not have router phone capablities however.

Also, the firware should be on 66.86.0.15 https://www.3cx.com/docs/phone-firmwares/

As for the blacklist, you will have to wait 24 hours before the IP Address is removed from the blacklist.

 

[Guillaume.P]

Hi, I have already a SBC phone on site (T54W), and I thought I was on blacklist past Friday. Today, I restarted it, and I always have Update skipped error.

Thanks for the firmware download links, I try this tomorrow waiting unblackist.

 

[Guillaume.P]

I solve this problem by adding an exception on my Stormshield. IPS corrupt the provisionning. I set up to FW instead of IPS