- Joined
- Oct 28, 2020
- Messages
- 185
- Reaction score
- 29
Greetings all,
I was doing some clean up over the week end since we are adding another queue to our system.
Each queue is entangled with digital receptionist at some point (no answer failover). But numbers were all over the place, so I erased all queues and digital receptionist in order to clean up everything (range 800-809 for one group, range 810-819 for another group, range 820-829 for another, etc...)... Only to realize that once deleted, Digital Receptionist numbers and Queues numbers cannot be re-used ..?!
Anyone has a hint?
I was doing some clean up over the week end since we are adding another queue to our system.
Each queue is entangled with digital receptionist at some point (no answer failover). But numbers were all over the place, so I erased all queues and digital receptionist in order to clean up everything (range 800-809 for one group, range 810-819 for another group, range 820-829 for another, etc...)... Only to realize that once deleted, Digital Receptionist numbers and Queues numbers cannot be re-used ..?!
Anyone has a hint?