Can't access system

[bitsio]

I bought a license while I was a 3CX Reseller and sold it to a client. It was listed under my reseller account. Unfortunately I didn't make the yearly quota and they revoked my Reseller status and pushed me to a regular account. This means I lost access to all the accounts that I originally sold through this account.... they became orphaned.

At this point I have a 3CX system that seems to be orphaned and I'm unable to get to the 3CX Console. There seems to be a problem with the system but I can't browse to the system via the web interface. I get a DNS error which tells me there may ALSO be a problem with the license? (not sure about the license though)

I have access to the server via CLI. Is there a way I can get this system back online so I can manage in the 3CX web interface?

 

[New_Frontier]

You should still be able to access the web interface even with an expired license. It just puts a big red banner at the top saying expired license.

Are the phones still working? Have you tried rebooting the PBX?

 

[SteveITS]

Is it a 3CX FQDN? Maybe that expired if the license expired. Can you browse to it via IP?

 

[bitsio]

IT IS a 3CX FQDN... when I browse to it I just get DNS Error as if the domain doesnt exist. When I browse via IP I get ERR_CONNECTION_REFUSED.

Should I still be able to access a 3CX system with an expired license via IP ??

I just rebooted the server, no change...