Can't post to forum?

[engagehosp]

Hi

We have a 3CX setup hosted by our VOIP provider and am having some problems with implementing the CRM Integration.

I've requested support from them and they are giving me the run around.

We have the best part of 100 extensions but need some sort of either tech support from 3CX or the community but since this 3CX is hosted by them we cannot get community support.

How are we supposed to get support on the correct thread, we're unable to post anything because we don't have an "active 3CX"?

Thanks
Carl

 

[Evolute IT]

Not sure what license you have but it's probably registered to them. You show up as SMB User, so you cannot post elsewhere.

As for your need, if it's for CRM stuff, feel free to DM us. We do those all the time and can probably help.

As for your current provider, if they act like this, perhaps change provider?

 

[engagehosp]

Yeah we're looking for a new provider now, they've not been very helpful!

 

[Evolute IT]

Yeah we're looking for a new provider now, they've not been very helpful!

We'd be happy to help. Specially since our main expertise is around custom integrations.

 

[edossantos_sipcaller]

Definitely @ConceptsWeb is your best option when it comes to CRM integrations!