Solved CDR Log Entries do not match Generated Call Report Entries

[ncrooks]

Hello,

I have noticed that for the same time range, the number of CDR log entries differ from the "Total calls" number reported in the Call Report, generated in the UI.
Does the Call Report count each "hop" or transfer as an individual call? I am seeing a count of 194 entries within the CDR Log file, and a total of 226 reported in the Call Report, for the same time period. I am having trouble determining the discrepancy.

EDIT:

Nevermind. Was due to human error on my end.

 

[VasilisV_3CX]

Hi @ncrooks,

No problem, I'm glad you managed to resolve this. Feel free to start a new thread if you require any further assistance!