CFD calls works 1 time - then trunk goes offline?

[Mora]

Hi

I just migrated from v18 to v20 and it's not without problems here.

My biggest problem right now is, that when I receive a call, then my simple call flow (just a prompt and end call) plays one time, then when I dial up again, I get a busy tone ... and the trunk is restarting.

Everything worked perfectly on v18.

Running firewall test says everything is good.

I don't see anything in any of the logs (unless I'm missing something here).

Any idea where to start looking? Tanks.

 

[fxbastler]

Hi @Mora

You asked this question in SMB, I assume this is not a 3CX SMB.
What kind of 3CX license is being used?

There are some changes from v18 to v20, including in programming, especially business hours, departments, transfering.extension, and many other things.
Could you please post your entire CFD project here so we can see what might not be working?

I don't see anything in any of the logs (unless I'm missing something here).

The file 3CXCallFlow.log can reveal the issues if the logging level of the 3CX activity log is high enough.

 

[Mora]

Hi @Mora

You asked this question in SMB, I assume this is not a 3CX SMB.
What kind of 3CX license is being used?

There are some changes from v18 to v20, including in programming, especially business hours, departments, transfering.extension, and many other things.
Could you please post your entire CFD project here so we can see what might not be working?


The file 3CXCallFlow.log can reveal the issues if the logging level of the 3CX activity log is high enough.

Ok I posted my question to Trunk group instead.