Solved Change incoming call display

[slcroucher]

On my old V6 install of 3CX, incoming calls would display as:
<Ring Group>:
<caller ID>

Whereas on my v18 build calls show on my Cisco 7941 and Gigaset phones as:

<caller ID>:<Ring Group>
<caller ID>

It's only cosmetic but looks messy and is difficult to read on the screens. Is there a settings I can change somewhere?

 

[VasilisV_3CX]

Hi @slcroucher,

In the Management Console >> Advanced >> Contacts >> Options, what options do you have selected there?

 

[slcroucher]

Hello Vasilis,

Aha! I've found the option:

Add Group, Queue or DID/DDI Names to Caller ID

Do not add
Append Name
Prepend Name

I've now set it to prepend which looks nicer!

Thanks for the pointer.

 

[VasilisV_3CX]

No problem @slcroucher, glad it's looking better. If you require any further assistance or information feel free to create a new thread.