Solved change the tekst in the livechat,

[thomas.dejong]

Hey,

Is there a way to change the "Agent" or even beter remove it all the way?




We are not using Wordpress .
Thank you!

 

[VasilisV_3CX]

Hi @thomas.dejong,

Yes, you can find that specific text in the callus.js file. You can search 'joined' and remove Agent from that string.

 

[thomas.dejong]

thank you ill take a look!

 

[thomas.dejong]

if i am correct thats only when we host it?
But we like to use the 3cx CDN, is it possable to change it then?

 

[VasilisV_3CX]

Hi @thomas.dejong,

I'm afraid that is correct, and thus then it won't be possible. You'd need to download the callus.js, edit and then reupload so you'd need backend access.

 

[thomas.dejong]

Hi @thomas.dejong,

I'm afraid that is correct, and thus then it won't be possible. You'd need to download the callus.js, edit and then reupload so you'd need backend access.

Then we just have to change the name of our customer to 007 haha

 

[VasilisV_3CX]

Creative workaround! And make sure a Yealink is present :

https://www.3cx.com/community/threads/3cx-in-the-latest-james-bond-movie.86854/

 

[thomas.dejong]

Creative workaround! And make sure a Yealink is present :

https://www.3cx.com/community/threads/3cx-in-the-latest-james-bond-movie.86854/

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[thomas.dejong]

haha thats awsome!

Must say did not watch the latest bond movie yet, but when i do i will pay attention haha