Hi all,
I have a client that we switched to 3CX, and everything went smoothly except one thing, the people working OOH. Previous system that they had was setup that the office is closed at 5:30pm, they would dial *21 mobilenumber and the calls would go that person. At 9pm, another person would do the same on the same phone and take over the call until another person would take over at 5am.
As I didn't get that info earlier, I'm in a bit of a bind. Currently I have them in a ring group and told them they can log out/in using the default codes. Google didn't help me with much.
Is there any way I can replicate the same system? We have Yealink T46S's in the office there. Client seems a bit stubborn and doesn't like change.
I have a client that we switched to 3CX, and everything went smoothly except one thing, the people working OOH. Previous system that they had was setup that the office is closed at 5:30pm, they would dial *21 mobilenumber and the calls would go that person. At 9pm, another person would do the same on the same phone and take over the call until another person would take over at 5am.
As I didn't get that info earlier, I'm in a bit of a bind. Currently I have them in a ring group and told them they can log out/in using the default codes. Google didn't help me with much.
Is there any way I can replicate the same system? We have Yealink T46S's in the office there. Client seems a bit stubborn and doesn't like change.
