- Joined
- Mar 25, 2016
- Messages
- 45
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Hi,
As @nick announce, Chat is something that companies and customers are requesting a lot.
Also, new chat platforms appear time to time and customers switch between them.
For that reasson we think that is mandatory to have a Chat API to adapt new channels (IG, Whatsapp, FB, WeChat, etc), and to include chatbots platforms between 3CX and Customers to improve CX.
What do you think about that?
Seba
SimpleTECH / WittyBots
As @nick announce, Chat is something that companies and customers are requesting a lot.
Also, new chat platforms appear time to time and customers switch between them.
For that reasson we think that is mandatory to have a Chat API to adapt new channels (IG, Whatsapp, FB, WeChat, etc), and to include chatbots platforms between 3CX and Customers to improve CX.
What do you think about that?
Seba
SimpleTECH / WittyBots
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