Chat API to add chatbots and new channels

jhonku

Platinum Partner
Joined
Mar 25, 2016
Messages
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Hi,
As @nick announce, Chat is something that companies and customers are requesting a lot.
Also, new chat platforms appear time to time and customers switch between them.

For that reasson we think that is mandatory to have a Chat API to adapt new channels (IG, Whatsapp, FB, WeChat, etc), and to include chatbots platforms between 3CX and Customers to improve CX.

What do you think about that?

Seba
SimpleTECH / WittyBots
 
Upvote 89