Chat Traffic

[Robert Hefner]

Hey all, I have an on premise setup running version 15.5.15502.6. I am interested in determining if the chat traffic uses the cloud servers or does this traffic route directly back to the on premise server. I believe the web meeting traffic routes through 3cx.net could but I am not sure on the chat traffic.

Can anyone help shed some light on that?

 

[craigreilly]

You could probably easily see the traffic using Wireshark.

 

[N_G]

Do you mean internal chats? It stays on your on install, nothing gets routed via 3CX.

 

[Robert Hefner]

Yes I am referring to the internal chat on the softphone. Thanks for the feedback I did confirm its stays on prem and does not send to the cloud.