Choosing Desk phones to use with 3CX

[Oliver Broad]

So I'm assuming we don't entirely go the soft-phone route, and we want at least one desk terminal. It needs to be large, black and have lots of buttons on. I'm not looking for video. <£100 would be nice?

More specifically I'd like to have working "busy lamps". Now I understand that with the softphone setup that just works, but we'd like actual physical lights and buttons

Does that only work with "supported" phones? I'm aware that unsupported phones can be used as generic SIP devices, but I'm going to guess that a generic SIP install doesn't carry the status information for the lights/BLF, Also please note our extension count is still single-figure, so I don't mind hand configuring the terminals. Its not like I have 1000+ phones to provision and absolutely need auto-provision.

Regarding the supported phones I don't want to have to Google each model number in turn. I can't get a feel for what the different models are and what distinguishes them.

The Fanvil C600 looks really nice but out of budget. Yealink T27G seems to tick the right boxes. Grandstream GXP1628 has a layout that looks very familiar, but doesn't seem very available in the UK.

 

[AWS2P]

I use this one, large color display,Snom D785, serious German made, 3 year warranty
https://www.google.com/search?q=sno...35i39l2j0l5.4780j0j8&sourceid=chrome&ie=UTF-8

3CX supported , good sound, 24 BLF on separate display

 

[alexdb]

We found Yealink T46S to have the best value.

High res colour display, right amount of buttons, integrates very well with 3CX, good looking.

 

[Evolute IT]

You have two great suggestions above, Yealink T46S and Snom D785.

Stay away from Grandstream GXP16xx series. Go for GXP17xx or 21xx or even GRP26xx if you want a Grandstream.

 

[Oliver Broad]

Thanks, can't really say I've heard of any of the makes before except Grandstream, and even then only tangentially. I do like the look of the Snom one.

Why would one phone need 16 SIP accounts? Just curious...

 

[AWS2P]

Snom can be in NICE look in white too
https://cdn.shopify.com/s/files/1/1518/1280/products/D785B_1024x1024.jpg?v=1581765681

 

[dan_tx]

I can recommend the Fanvil x6.

Our users prefer it due to:

1. BLF labels are easier to read. You can actually get a first and last name on the line and they have a dedicate physical button vs. touchscreen.
2. The dial buttons are large and again, easier to read.
3. Screen displays large fonts for when dialing and on incoming caller ID.

Basically if your workforce is over 40 in age, they likely will appreciate the larger fonts/buttons/text.

 

[Alphabetic]

+1 for Fanvil and they're cheap.

 

[FS_Mathieu]

Both Snom and Yealink.

Yealink are well designed and ppl speak about T46S but there is the T54W now, it's the same phone/same price but with some adjustment. T48S which is replaced by T57W is really nice for operator user as they've a great touchscreen.
They've a lack on network side (slow provisionning/slow reboot) but working well.

I used Snom a bit too, the network is nuts, provisionning and rebooting really fast and they're well finished/solid. D785 is a good model but more expensive than Yealink.

Cheap choices : T42S - T53W - D715

 

[BrenttG]

YES, The T54W phones work extremely well, we have a few hundred of them on deployment now, and they are extremely easy to use, and the work good, user friendly, and they have ethernet, wireless, and bluetooth builtin so there is no need for any addons regardless of scenario, other than a power brick if there is no PoE, T54W is now our standard phone, with the T53W as the runner up.

Using option 66, we mass provisioned 75 yealink phones in 20 minutes, from out of the box blank, to ready to be put on a desk. Our vendor provides us the mac addresses ahead of time also, so for big jobs that are long distance away, we ship the phones direct to the site, and setup option 66 on the network at the destination, and put in the MACs in 3CX ahead of time, so when we get there, the phones program themselves, and we look like rock stars because were in and out, and done.