Click2Meet tab not showing in Admin Console

[chudless]

Dear All,
I've researched on here regarding this issue but none of the answers have aided us with a solution.

We are currently running v18.0.4.965 and nowhere are we able to see this Click2Talk/Click2Meet tab. In the web client we get the user not authorized to make video calls, but on the desktop and mobile app it does seem to work. We are getting close to final UAT and rollout and this is a vital part of our solution.

Can anyone offer any advice and assistance please.

Thank you all very much in advance.
Kind regards
John

 

[Charles_3CX]

These options are now found under each users webclient > settings > general tab.

 

[chudless]

I'd found them late yesterday, however some confusion reigned as I kept seeing videos and screenshots with the option in the mngmt console. Well that's nice and easy, thanks so much for responding.

 

[chudless]

However on the web client it shows as video conferencing is disabled for this extension. Is that another setting, or have I missed something further?

 

[ClsVip]

Check under the webclient > Settings > general tab > Friendly name section, and ensure a name has been entered.

 

[chudless]

Yes it has; that's the only precursor to removing that message/restriction?

 

[Charles_3CX]

Yes it has; that's the only precursor to removing that message/restriction?

Yes, it requires a friendly name to allow access to the webmeeting and a first/last name and email address configured on the extension settings.

 

[chudless]

Cool, super easy. Just disconcerting when you see tabs/videos, etc showing differently. Thank you so much.

 

[Charles_3CX]

You are welcome.