Configure Ringtone Not working on Htek 923

[contoured]

The "Configure Queue Ringtone" setting is not working for Htek 923 s. I've tried provisioning via Local LAN and SBC on multiple handsets and the results are the same. No matter what ringtone I select in the drop down it uses the Ring 6 which unfortunately is an absolutely terrible ringtone.

 

[Chris-MBN]

contoured,

I ran into a similar issue on the Htek 8xx series after the last firmware update. Site's with Ring Groups configured (I do not have any clients with Queues and Htek phones) woke up to the terrible Ring 6. I ended up having to modify the template at:

<P1402 para="Preference.AlertInternalRinger">0</P1402>

I think Htek hosed the last firmware release and reordered ring numbers. I can't believe any Earthling would use Ring 6. Hopefully the next firmware update sorts out the issue.