I have 3cx setup on a Google Server using Twilio SIP trunk. I have all the texting and calling and routing setup and working great. I use some automation tools to automatically send customers texts using the Twilio webhook process. What I would like to do is have the "sent" message show up in the 3CX queue so that when a customer replies to the message the staff person knows what they are replying to. Is there a way to do that with a webhook or some other method?
I can see the sent message in the twilio log but obviously, since it did not originate from 3cx it does not show up there.
THanks for any direction.
I can see the sent message in the twilio log but obviously, since it did not originate from 3cx it does not show up there.
THanks for any direction.
