Critical Issue: Facebook Messaging Service Blocked on 3CX

[samehJABRI]

Hello,
This is urgent.
Our client can no longer receive Facebook messages on 3CX; the service is completely blocked. How can we resolve this issue?
I need feedback to respond to my client; it's urgent.
Sincerely,

 

[Alphabetic]

Wheres the logs and such for us to go on?

 

[KyriacosS_3CX]

Perhaps opening ticket would help you get a faster resolution. Also, please provide more details for forum users to be able to offer suggestions - logs, config details etc.