I'm currently trying to get a live report of all calls through our system however i seem to miss any reports on calls received from withheld numbers.
I presume as 3cx doesn't do a lookup to the CRM it then doesn't follow the process to submit the Call Journal at the end of the call - Is there any way to enable this? I've tried searching through the docs and forum with no luck
Edit: apologies just noticed I've posted this in the wrong category (should be in Integrations>CRM) - Could it be moved if possible?
I presume as 3cx doesn't do a lookup to the CRM it then doesn't follow the process to submit the Call Journal at the end of the call - Is there any way to enable this? I've tried searching through the docs and forum with no luck
Edit: apologies just noticed I've posted this in the wrong category (should be in Integrations>CRM) - Could it be moved if possible?
