D862 no user login set

[fc_sys]

Hello,

I'm currently testing a D862. After provisioning I've discovered that the new Snom Phone Manager is still available with no login and password and I can't change it now.

Anyone has full access to call history, function keys, reboot the phone and the most important, can iniate calls from the phone.

The phone ui button under Phones doesn't log me in as admin like with the snom D785.

So I can't access the administrative mode, can't set a user password and anyone else which has access to the subnet can do bad things.


This is not acceptable for productive usage, but the phone is listed under supported phones.
What can I do to fix these issues?

 

[JohnS_3CX]

The phone ui button under Phones doesn't log me in as admin like with the snom D785.

This feature was deprecated by Snom on D8 series. You can ask them about it directly if you need more details.

the new Snom Phone Manager is still available with no login and password and I can't change it now.

Anyone has full access to call history, function keys, reboot the phone and the most important, can iniate calls from the phone.

Thanks for reporting, we will investigate.

 

[JohnS_3CX]

So I can't access the administrative mode, can't set a user password and anyone else which has access to the subnet can do bad things.

This can be be done now. Just login to the UI with the credentials that 3CX has provisioned on the phone, found under your extension.

 

[JohnS_3CX]

Hi @fc_sys

You should see a new Snom template update today (V18/V20) which locks down the user account to the existing web console password.

Simply download the template, and hit reprovision on all your Snom D8 phones to secure them.