Default Email Templates

Status
Not open for further replies.

DXC

Customer
Joined
Feb 15, 2021
Messages
62
Reaction score
4
Hi,

Where can I find the default email templates since they have been customized?
 
Hello;

Under
Settings->Email->Email Templates
1688463821380.png
 
Hello @DXC , hope you are doing well.
So when you modify the existing template, 3CX System actually creates a new custom template and use it as a main one, and what you need to do is remove it, so that the original will take over.
Basically you will need to go to the PBX parameters, in the parameters you will search for _CUSTOM and then make sure that you will see the correct template, and the one you have modified. Once you remove it and go back to the Email Templates, you will see that the original template is back to the default one.
 
  • Like
Reactions: Charles_3CX and DXC
Thank you, Oleg.
 
  • Like
Reactions: OlegR_3CX
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,081
Members
164,899
Latest member
mazet