Delayed paging when cell apps in group

[GWA]

We've noticed an issue where if we are paging a group that includes a user whose only active phone is the 3cx mobile app, the paging will "ring" for about 5-6 seconds before allowing the page to complete. If the user is removed from the group, paging commences immediately as it should.

Is there a way to set it up simply commence the page immediately and not wait for a response from the mobile app?

 

[ChrisC_3CX]

What you're describing will actually happen with any client in the group that will not autoanswer the call. If this is causing issues such as the caller starts speaking before everyone has answered, bear in mind that there is a beep played to the caller to let him know when every paging member who can answered has indeed answered.

In the meantime, we will take a look at this behavior see if there's anything we can improve upon.