- Joined
- Oct 7, 2023
- Messages
- 2
- Reaction score
- 0
Hello,
I have a Office 365 sync that made user "Joe" extension 102 with SSO. I want to migrate all extensions to 200+. This works, all new office 365 users are automaticly added beginning from 200.
So i deleted extension 102, hoping for a new sync creating "Joe" with an extension "2xx" but nothing happens...
I read that the sync is only once per 24 hours but i doubt that, because new users are synced within 2 minutes.
What i tried so far:
There is a worsecase workarround:
Hoping for some insight. Thanks in advance
I have a Office 365 sync that made user "Joe" extension 102 with SSO. I want to migrate all extensions to 200+. This works, all new office 365 users are automaticly added beginning from 200.
So i deleted extension 102, hoping for a new sync creating "Joe" with an extension "2xx" but nothing happens...
I read that the sync is only once per 24 hours but i doubt that, because new users are synced within 2 minutes.
What i tried so far:
- Reboot 3cx (hosted by 3cx)
- Sync off/on
- Reauthorize office 365 intergration
There is a worsecase workarround:
- Deleting the user in office 365
- This wil permantly delete the calanders!!
- Resotre the user in office 365
- Voila, user is back in 3cx!
Hoping for some insight. Thanks in advance