Solved Dialing an extension if known before IVR menu

[ben rooke]

Hi All.

Is it at all possible to set an IVR or greeting in such a way that allows an external caller to dial a known extension before having to go through the menu system?

 

[Saqqara]

I believe the caller can dial the extension number anytime the call is within the IVR

 

[Alphabetic]

 

[ben rooke]

ignore me i'm an idiot

 

[AWS2P]

No you are not , every day we learn something