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- Oct 13, 2020
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Hi,
Hosted 18.0 Update 2 (Build 314)Version
I am trying to use a specific DID in my trunk and assign it to a specific extension. Everything works fine for inbound calls that gets directed to the extension I want without passsing thru the Receptionnist. The problem is for outbound calls that do not show the ID I configure in the users extension under 'general'-'Outbound caller ID'
I tried changing the SIP field 'From: Display name' to be 'OutBoundCallerID OutBound caller id taken from Extension settings in management console'
Any help would be appreciated
Thanks,
Yves
Hosted 18.0 Update 2 (Build 314)Version
I am trying to use a specific DID in my trunk and assign it to a specific extension. Everything works fine for inbound calls that gets directed to the extension I want without passsing thru the Receptionnist. The problem is for outbound calls that do not show the ID I configure in the users extension under 'general'-'Outbound caller ID'
I tried changing the SIP field 'From: Display name' to be 'OutBoundCallerID OutBound caller id taken from Extension settings in management console'
Any help would be appreciated
Thanks,
Yves