DID Report with User Assignment

[Mosaic Support Services]

I can't find how to generate a report of Direct In-Dial (DID) numbers with the assigned user identified.
My organisation has 500+ employees and 202 DIDs and I don't want to have to look at each user individually.

 

[jed]

In the Reports, you will find the Trunk/DID Report. However, this will just list the DID´s that have been inbound calls to.

I guess you already know what DID goes to which extension?
So, if you create an Extension Statistic Report, you will see all Extensions having eg. Inbound calls, and if they are answered.

 

[SteveITS]

You can export the Inbound Rules page, will that suffice? Are you looking for call history or just the assignments?

 

[Mosaic Support Services]

You can export the Inbound Rules page, will that suffice? Are you looking for call history or just the assignments?

Just looking for assignments at this stage. This installation pre-dates my involvement and has no documentation re DID assignments

 

[Mosaic Support Services]

In the Reports, you will find the Trunk/DID Report. However, this will just list the DID´s that have been inbound calls to.

I guess you already know what DID goes to which extension?
So, if you create an Extension Statistic Report, you will see all Extensions having eg. Inbound calls, and if they are answered.
View attachment 38209

This installation pre-dates my involvement and has no documentation re DID assignments. I wanted to create a list of DID assignments for future reference.

 

[SteveITS]

The export creates a .csv file. There is a Name column but that is the name of the rule which may be empty or irrelevant. The destination is either INOFFICE_DEST_NUMBER or OUTOFOFFICE_DEST_NUMBER which is an extension number. You'd need to match that up with a person's/extension's name. Maybe, one could rig that up using a lookup table in Excel?