Hi all,
Wondering if anyone has any advice/suggestions; we moved a client of ours from a different PBX to 3CX, and brought in their existing Yealink SIP-T54W handsets. In their old system, they had the ability to set the phone to show a different colour light (or on the screen itself) when specific contacts call - intention is to add the staff mobile phone numbers (which don't use 3CX), and have the phones appear a different colour when they call in from them.
From everything I can see, this doesn't seem possible in 3CX. We've compromised by adding the staff as contacts, prepending the contact name with [Company Name] to make it easier to distinguish; but is there a better solution?
Wondering if anyone has any advice/suggestions; we moved a client of ours from a different PBX to 3CX, and brought in their existing Yealink SIP-T54W handsets. In their old system, they had the ability to set the phone to show a different colour light (or on the screen itself) when specific contacts call - intention is to add the staff mobile phone numbers (which don't use 3CX), and have the phones appear a different colour when they call in from them.
From everything I can see, this doesn't seem possible in 3CX. We've compromised by adding the staff as contacts, prepending the contact name with [Company Name] to make it easier to distinguish; but is there a better solution?
