Different notification of direct or queue call?

[Jeffrey Boellaard]

A user of a client of us comes from Skype for Business. They asked me if there is a feature to how they can see when a call is directly to their own personal number or when a call comes from a queue.
Is there a feature for that that needs to be turned on from the Admin Portal of users side?

 

[leejor]

Yes, it's possible...

https://www.3cx.com/community/threads/set-distinctive-ringtones-for-different-call-queues.88438/