Digital Oceans Migration

[BCS Tech]

I am trying to migrate an on premise PBX to Digital Oceans.

I make a full backup of the existing system
Shutdown the on-premise
I go to the 3CX portal and select Install
Select Digital oceans
It opens my digital ocean account
I fill in all the information to create the droplet
The droplet is created
I click the link to the "Quick Access to 3CX"
I get the following error

"Hmmm....can't reach this page."

What gives? What did i do wrong?

Thanks
Confused.

 

[Alejandro_3CX]

What did i do wrong?

You did not selected Hosted by 3CX

Are you using the new portal? What browser are you using? please check you are on Chrome or Edge, delete the cache and cookies and give it a try, you can check the development tools and see if there is any error.

I checked this and did not have any issues, when clicking on launch it opened the DO Marketplace.

For further information check the DO Marketplace guide here

 

[BCS Tech]

We have about 15 3CX systems currently hosted at Digital Oceans. My issue is not getting the droplet created. That works. My issue is after the droplet is created, I cannot access it. This has always worked in the past.

I seem to be missing a step.

Confused.

 

[BCS Tech]

Never mine, I'm an idiot. My firewall was blocking port 5015. DUH!!!

Thanks.

 

[Alejandro_3CX]

You are welcome!