Digital Receptionist

[Josh Cavallaro]

Hi everyone,

I'm wondering if its possible to have an after hours extension that my clients can dial and then if they have a pin they can access a call group?

What i'm trying to achieve is I have a VIP phone support for my clients and i want to give them a code that they can enter after office hours and then if the code is correct it will connect them to the department of my choice

Is this at all possible ?

 

[YiannisH_3CX]

Hello @Josh Cavallaro

The way to achieve this is through the call flow designer. More info in the link below
https://www.3cx.com/phone-system/call-flow-designer/