Disable option to accept multiple calls in webclient

[jmatano]

We have a group of users that we do not want to have the ability to accept multiple calls. The setting gets disabled in the admin, but they found the option in webclient to turn it back on. Is there a way to disable that option available to them in webclient?

 

[Charles_3CX]

You can hide the forwarding rules access from the webclients.



This option is under the extensions settings > Phone provisioning tab > Choose the 3cx app from your phones drop-down menu, and under the access section, check the option available and press OK.