Disallow internal calling to virtual extensions

[Beau]

As per the title, is there any way to disallow internal calls to virtual extensions? We use Ring Groups to set our paging and menu option groups, but anyone on the 3CX PC client can see and call these groups. There doesn't seem to be any option to hide or restrict calling...

 

[YiannisH_3CX]

Hello @Beau

Please note that although the virtual extensions are not visible they are searchable and this cannot be changed at the moment. I would recommend posting your requirement on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

 

[craigreilly]

or vote on the existing ideas: https://www.3cx.com/community/search/7624935/?q=hide+system+extensions&o=date&c[node]=57

 

[Beau]

Hello @Beau

Please note that although the virtual extensions are not visible they are searchable and this cannot be changed at the moment. I would recommend posting your requirement on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

@YiannisH_3CX, virtual extensions are very visible in the PC client...

 

[YiannisH_3CX]

Virtual extensions are visible in the dialer screen but not in the presence screen or phonebook. Apologies for the confusion.