Do we require SBC (Additional) for the integration of 3cx with the team?

[srane.sushant]

I am trying to integrate 3cx with the team. following document

https://www.3cx.com/docs/microsoft-teams/#:~:text=In order to integrate 3CX,phone” number in an E.

But one question do we need additional SBC from the following list as per microsoft?

https://learn.microsoft.com/en-us/microsoftteams/direct-routing-border-controllers

Because in the team SBC status is this



Need help to get this fix.

 

[Evolute IT]

The 3CX becomes the "SBC" for Teams itself.

You need an A record, an SSL certificate and the scripts that 3CX generates.

 

[srane.sushant]

Follow all the above but still status is the same.

On 3cx it says all OK



even accounts are showing active on 3cx.


But still SBC on teams is not active.

 

[Evolute IT]

It can take up to 24h to fully update on the Teams side.

Make sure your SSL is valid and one of the authorized roots by Microsoft. Also, check that you didn't use a wildcard cert, as those won't work.

 

[srane.sushant]

Which should I buy?

My 3cx is stg53.3cx.ae and on Microsoft is stg53.com and I am generating SSL as teams.stg53.com will it work?

 

[Charles_3CX]

Go through this guide carefully, The answers your looking for and more are here: https://www.3cx.com/docs/microsoft-teams-integration-faqs/

 

[srane.sushant]

Can someone help me to generate CSR in 3cx hosted on Linux?

 

[srane.sushant]

Finally, all sorted. To generate CSR use the following command connecting to 3cx. I used Putty

1. Install OpenSSL:If you don't have OpenSSL installed, you can install it using the following command:
   bashCopy code
   sudo apt-get update
   sudo apt-get install openssl
2. Generate the CSR and Private Key:Run the following command to generate a new private key and a CSR:
   bashCopy code
   openssl req -new -newkey rsa:2048 -nodes -keyout yourdomain.key -out yourdomain.csr
   Replace yourdomain with the actual domain name for which you are generating the CSR.
   • -new: This option specifies that a new CSR is to be generated.
   • -newkey rsa:2048: This specifies the type and size of the private key.
   • -nodes: This option specifies that the private key should not be encrypted with a passphrase. If you want to secure your private key with a passphrase, omit this option.
   • -keyout yourdomain.key: This option specifies the filename to write the newly created private key to.
   • -out yourdomain.csr: This option specifies the filename to write the CSR to.
3. Fill in the CSR Information:You will be prompted to enter information for the CSR. The most important field is the Common Name (CN), which should be the fully qualified domain name (FQDN) for your server.
4. Verify the CSR:You can view the content of the CSR using the following command:
   bashCopy code
   openssl req -in yourdomain.csr -noout -text
   Verify that the information is correct, especially the Common Name.

Now, you have the CSR (yourdomain.csr) and the private key (yourdomain.key). You can use the CSR to request a certificate from a Certificate Authority (CA). Make sure to keep your private key secure, as it is used to decrypt the information encrypted with the public key in the certificate.

Once this is done. Please ensure to update the telephone number in 365 as well as in 3cx.

Thanks all for help.